Last Updated: August 19, 2026

At Olivaren, we respect the intellectual property rights of others and expect content associated with olivaren.com to comply with applicable copyright, trademark, and other intellectual property laws.

This Intellectual Property Claim Policy explains how a rights owner or authorized representative may report content that they believe infringes their intellectual property rights.

Summary

1. Our Commitment to Intellectual Property Rights

Olivaren respects valid intellectual property rights, including rights relating to:

• Copyright
• Trademarks
• Trade names
• Logos
• Original photographs
• Original written content
• Product artwork
• Graphic designs
• Other legally protected creative or commercial materials

We do not knowingly intend to publish or use material that unlawfully infringes valid third-party intellectual property rights.

2. Scope of This Policy

This policy applies to intellectual property concerns involving content appearing on or associated with olivaren.com, including where applicable:

• Product photographs
• Product descriptions
• Website text
• Graphics
• Logos
• Brand names
• Promotional images
• Design elements
• User-submitted material
• Other website content

This policy does not determine ownership merely because a complaint is submitted.

Each claim is reviewed based on the information and supporting evidence provided.

3. Who May Submit a Claim

An intellectual property complaint should be submitted by:

• The owner of the intellectual property right, or
• A person or organization legally authorized to act on behalf of the rights owner

If you are submitting a complaint as an authorized representative, please identify the rights owner and explain your authority to act on their behalf.

4. Copyright Claims

A copyright claim may concern unauthorized use of protected material such as:

• Photographs
• Product images
• Written text
• Artwork
• Graphics
• Original website content
• Other copyright-protected creative works

To help us evaluate the claim, please clearly identify both the original protected work and the material on olivaren.com that you believe infringes it.

5. Trademark Claims

A trademark claim may concern unauthorized or misleading use of:

• Registered trademarks
• Unregistered marks protected by applicable law
• Brand names
• Logos
• Trade dress
• Other source-identifying commercial signs

Please identify the trademark and provide enough information for us to understand the basis of the claimed rights.

Where applicable, supporting information may include:

• Trademark registration number
• Registration jurisdiction
• Rights owner's name
• Official registration record
• Evidence of prior use or ownership

6. Information Required in a Claim

To submit an intellectual property complaint, please provide the following information:

• Your full legal name
• Your company or organization name, if applicable
• Your email address
• Your telephone number, if available
• The name of the intellectual property owner
• A description of the intellectual property right involved
• Identification of the original protected work, trademark, or other right
• The specific URL or location on olivaren.com containing the allegedly infringing material
• A clear explanation of why you believe the material infringes your rights
• Supporting documentation where appropriate
• A statement that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or applicable law
• A statement that the information in your notice is accurate
• Confirmation that you are the rights owner or are authorized to act on behalf of the rights owner
• Your electronic or physical signature

Providing complete information helps us identify and review the disputed material efficiently.

7. How to Submit an Intellectual Property Claim

Claims may be submitted by email to:

support@olivaren.com

Please use a clear subject line such as:

Intellectual Property Claim – [Rights Owner / Brand Name]

You may also identify the relevant website material by providing the exact product page or content URL.

8. Business Contact Information

Claims may identify Olivaren using the following business information:

9. Supporting Documentation

Depending on the type of claim, useful supporting documentation may include:

• Copyright registration information
• Trademark registration certificates
• Official government registration records
• Original publication records
• Dated photographs
• Original design files
• Licensing agreements
• Authorization letters
• Proof of ownership
• Evidence showing the allegedly infringing use

Please do not send unnecessary confidential or sensitive information.

10. Identification of the Allegedly Infringing Material

A claim should identify the disputed content precisely.

Whenever possible, include:

• Exact URL
• Product name
• Product page
• Image location
• Screenshot
• Description of the disputed material

General statements such as “your website uses my content” without identifying the specific material may prevent us from properly investigating the claim.

11. Good-Faith Requirement

Claims must be submitted in good faith.

The claimant should have a reasonable basis to believe that:

• They own the relevant intellectual property right, or are authorized to represent the owner, and
• The challenged use is not authorized by the owner, an authorized licensee, or applicable law

Submitting knowingly false, misleading, or materially incomplete claims may have legal consequences.

12. Review of a Claim

After receiving a sufficiently complete claim, Olivaren may review:

• The information provided by the claimant
• Ownership documentation
• The disputed website content
• Relevant licenses or permissions
• Product supplier information where applicable
• Applicable legal considerations
• Any response from the party responsible for the disputed content

A complaint does not automatically establish infringement.

13. Possible Actions

Depending on the circumstances and available information, Olivaren may take actions including:

• Requesting additional information
• Temporarily restricting access to disputed material
• Removing disputed content
• Correcting product information
• Replacing an image
• Updating website content
• Rejecting an unsupported claim
• Contacting relevant service providers or suppliers
• Restoring content where appropriate

The action taken will depend on the nature and validity of the claim.

14. Requests for Additional Information

If a complaint does not contain enough information for a meaningful review, we may request additional details.

For example, we may ask for:

• Proof of ownership
• Proof of authorization
• Registration information
• Exact URLs
• Additional explanation
• Supporting images or records

Failure to provide sufficient information may prevent the claim from being processed.

15. Trademark Ownership Does Not Automatically Prohibit All Uses

Trademark law does not necessarily prohibit every use of a trademarked word, logo, or brand name.

Certain uses may be lawful depending on context, including descriptive, referential, comparative, licensed, or other legally permitted uses.

Each trademark complaint will be evaluated based on the specific facts presented.

16. Copyright Ownership Does Not Automatically Prohibit All Uses

Similarly, copyright protection does not necessarily prohibit every use of copyrighted material.

Applicable law may permit certain uses depending on circumstances.

Olivaren does not determine legal rights solely based on the existence of a copyright registration or complaint.

17. Counter-Information or Response

If content is removed or restricted following an intellectual property complaint, the party responsible for that content may be given an opportunity, where appropriate, to provide:

• Evidence of ownership
• Evidence of authorization
• Licensing documentation
• A legal explanation supporting the use
• Other relevant information

We may review information from both sides before determining further action.

18. Repeat or Serious Infringement

Where appropriate and legally justified, repeated or serious infringement may result in:

• Removal of content
• Removal of product listings
• Restriction of supplier content
• Termination of applicable business relationships
• Other reasonable corrective action

The specific response depends on the facts and legal obligations involved.

19. Supplier and Third-Party Content

Some website content may originate from suppliers, manufacturers, licensors, contractors, or other service providers.

If a claim concerns third-party-supplied content, Olivaren may contact the relevant provider for:

• Ownership information
• Licensing information
• Product documentation
• Authorization records

This does not prevent us from taking action when appropriate.

20. False or Abusive Claims

Olivaren may reject complaints that appear to be:

• Knowingly false
• Fraudulent
• Abusive
• Intended primarily to harass
• Unsupported by identifiable rights
• Submitted by a person without authority
• Materially misleading

Where permitted by law, a claimant may be responsible for damages or costs resulting from intentional misrepresentation.

21. Personal Information in Claims

Information submitted in connection with an intellectual property complaint may be used to:

• Review the complaint
• Verify ownership
• Contact the claimant
• Contact another affected party
• Respond to legal requests
• Maintain records
• Prevent abuse

Claim information will be handled in accordance with our Privacy Policy and applicable law.

22. Disclosure of Claim Information

Where reasonably necessary to resolve a complaint, information from a claim may be shared with:

• The person or organization responsible for the disputed content
• Legal advisers
• Relevant service providers
• Suppliers
• Hosting or platform providers
• Government or legal authorities where legally required

We do not intentionally disclose more information than reasonably necessary.

23. Confidential Information

Do not submit confidential business information, passwords, financial credentials, or unrelated sensitive personal information unless it is genuinely necessary to establish the claim.

If supporting evidence contains sensitive information, consider providing only the portions necessary to establish your rights.

24. No Legal Advice

This policy is intended to explain Olivaren's intellectual property complaint process.

It does not constitute:

• Legal advice
• A legal opinion
• A determination of intellectual property ownership
• A guarantee that a complaint will succeed

Claimants should obtain independent legal advice if they require guidance about their rights.

25. Product Authenticity Concerns

If your concern relates to alleged counterfeit goods, unauthorized branding, or misleading product identification, clearly state this in your complaint.

Please provide:

• Relevant brand information
• Registration or ownership evidence
• Exact product URL
• Explanation of the authenticity concern
• Supporting evidence

We will review the matter based on the information provided.

26. Claims About Product Images

If you believe a product photograph or other image on olivaren.com belongs to you, provide:

• The original image
• Evidence showing when and where it was created or first published
• The URL where it appears on olivaren.com
• Ownership or licensing documentation
• Any other information establishing your rights

27. Claims About Written Content

If you believe written content has been copied from your work, identify:

• The original text
• Original publication source
• Original publication date, if available
• The corresponding content on olivaren.com
• Exact URL
• Evidence supporting ownership

28. Claims About Logos or Brand Names

For claims involving a logo or brand name, please provide:

• Trademark or brand name
• Rights owner's name
• Applicable registration details, if registered
• Geographic scope of the claimed rights
• Exact URL showing the disputed use
• Explanation of why the use is allegedly infringing

29. Processing Time

We review intellectual property complaints as reasonably practicable based on:

• Completeness of the complaint
• Complexity of the ownership question
• Availability of supporting evidence
• Need for third-party information
• Nature of the alleged infringement

Incomplete claims may take longer because additional information may be required.

30. No Automatic Product Removal

Submission of an intellectual property complaint does not automatically require immediate permanent removal of a product or website page.

We may first evaluate:

• The nature of the claim
• Supporting evidence
• Relevant rights
• Applicable licenses
• The specific use at issue

However, we may restrict or remove content sooner where the circumstances reasonably justify doing so.

31. Reservation of Rights

Olivaren reserves the right to:

• Evaluate each complaint individually
• Request additional documentation
• Decline unsupported claims
• Remove or modify content
• Restore content where appropriate
• Take reasonable action necessary to comply with applicable law

Nothing in this policy limits rights or obligations imposed by applicable intellectual property laws.

32. Relationship With the DMCA Policy

Copyright complaints that fall within the scope of the Digital Millennium Copyright Act may also be handled under our separate DMCA Policy.

If your complaint specifically concerns copyright infringement, you should review the DMCA Policy in addition to this Intellectual Property Claim Policy.

33. Relationship With Other Policies

This policy should be read together with:

• Terms of Service
• Privacy Policy
• Disclaimer
  
• DMCA Policy
• Shipping Policy
• Return & Refund Policy
• Cookie Policy

These policies govern other aspects of olivaren.com and customer interactions.

34. Changes to This Policy

Olivaren may update this Intellectual Property Claim Policy to reflect changes in:

• Website operations
• Complaint procedures
• Intellectual property requirements
• Service providers
• Legal obligations

The current version will be published on olivaren.com with an updated effective date.

35. Contact Information

For intellectual property complaints or questions regarding this policy, contact:

When submitting a claim, please use a clear subject line such as:

Intellectual Property Claim – [Rights Owner / Brand Name]