Last Updated: August 19, 2026

At Olivaren, we aim to provide clear and transparent shipping information for every order placed through olivaren.com. This Shipping Policy applies to jewelry products sold on our website, including bracelets, earrings, necklaces, and rings.

Summary

Shipping Details

Shipping Destinations

Olivaren currently ships only within the United States.

We do not offer international shipping at this time. Orders requiring delivery to an address outside the United States cannot be accepted or fulfilled.

Customers are responsible for providing a complete and accurate U.S. delivery address during checkout.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET will enter our processing schedule according to the handling time stated below.

Orders placed after 5:00 PM ET will begin processing on the next business day.

Our processing business days are Monday through Friday.

Order Processing and Handling Time

Orders require approximately 1–2 business days to be prepared before shipment.

Processing includes:

• Order verification
• Product preparation
• Packaging
• Shipping label preparation
• Transfer of the package to the applicable shipping carrier

Orders are processed Monday through Friday. Saturday and Sunday are not counted as processing business days.

Shipping Transit Time

After an order has been processed and transferred to the shipping carrier, estimated transit time is:

2–5 business days, Monday through Friday.

Actual delivery time may vary depending on the customer's delivery location and carrier operations. Some packages may arrive sooner than the estimated delivery window.

The estimated transit period begins after the package has been handed over to the shipping carrier.

Estimated Total Delivery Time

The estimated total delivery time consists of:

1–2 business days handling time + 2–5 business days transit time = approximately 3–7 business days.

For example, an order placed before the daily cut-off time may require up to 2 business days for preparation and up to 5 additional business days for carrier transit.

Orders placed after 5:00 PM ET begin their processing period on the following business day.

Delivery estimates are not guarantees because carrier transportation conditions may occasionally affect the final delivery date.

Shipping Cost

We charge a flat standard shipping fee of $6.99 per order for eligible orders shipped within the United States.

The shipping charge does not change based on:

• Product category
• Number of eligible items in the order
• Order value
• Delivery location within our supported U.S. shipping area

There are no additional standard shipping charges beyond the disclosed $6.99 shipping fee.

No tax is charged on the $6.99 shipping fee.

Any applicable product taxes, if required for the customer's order, are calculated and displayed separately during checkout before payment is completed.

Shipping Cost Example

If a customer purchases a necklace for $50.00, the standard shipping charge is:

• Product price: $50.00
• Standard shipping: $6.99
• Shipping tax: $0.00
• Applicable product taxes, if any: displayed separately at checkout

The customer can review the final order total before submitting payment.

Shipping Carriers

Depending on the destination and fulfillment requirements, orders may be shipped using one of the following carriers:

• USPS
• UPS
• FedEx

The carrier used for an individual order may vary based on the delivery destination and shipping requirements.

Selecting Standard Shipping does not guarantee the use of a specific carrier.

Order Tracking

When tracking information is available, customers will receive shipment information using the contact details provided during checkout.

Tracking information may require additional time to become active after a shipping label is created because the carrier must first receive and scan the package into its network.

Delivery Delays

While our normal carrier transit estimate is 2–5 business days, delays may occasionally occur due to circumstances affecting the shipping carrier, including severe weather, transportation disruptions, unusually high shipping volumes, or other carrier-related events.

Such delays may extend delivery beyond the normal estimated timeframe.

If a package is experiencing an unusual delay, customers may contact support@olivaren.com for assistance.

Incorrect or Incomplete Shipping Addresses

Customers must verify their shipping address before completing an order.

Please make sure the following information is correct:

• Recipient name
• Street address
• Apartment, suite, or unit number when applicable
• City
• State
• ZIP code

An incorrect or incomplete address may result in delays, failed delivery, or the package being returned by the carrier.

If you notice an address error after placing an order, contact us as soon as possible at support@olivaren.com.

Address changes cannot be guaranteed after an order has entered processing or has been transferred to the shipping carrier.

Lost, Missing, or Damaged Packages

If tracking information indicates an unusual delivery problem, or if a package arrives damaged, please contact:

support@olivaren.com

Please provide your order number and relevant shipment information so that we can review the issue and assist with the appropriate next steps.

Carrier tracking records may also be used when investigating shipment-related issues.

Returns and Exchanges

Shipping-related terms for returned merchandise are governed by the separate Return & Refund Policy available on olivaren.com.

Customers should review that policy before initiating a return or exchange because it explains eligibility requirements, applicable timeframes, return shipping procedures, refund processing, and product-condition requirements.

Privacy and Shipping Information

Information provided for order fulfillment, including customer names, shipping addresses, email addresses, telephone numbers when provided, and tracking information, is used as necessary to process and deliver orders.

Shipping information may be provided to service providers such as USPS, UPS, or FedEx when necessary to fulfill and deliver an order.

Additional information concerning personal data, cookies, analytics, and tracking technologies is described in the Privacy Policy and Cookie Policy available on olivaren.com.

Customer Support

For questions about shipping, delivery, tracking, or an existing order, please contact:

We respond to shipping inquiries during our stated customer support hours.

Policy Updates

Olivaren may update this Shipping Policy when shipping services or operational procedures change.

Any updated shipping terms will be published on olivaren.com. The shipping information displayed on the website and during checkout at the time an order is placed will apply to that order.