About Us
Last updated: October 2026
Jewelry · Transparency · Customer Care
About Olivaren
Olivaren is an online jewelry store serving customers across the United States. We are focused on offering thoughtfully presented bracelets, earrings, necklaces, and rings while providing a shopping experience built around clear product information, transparent pricing, dependable fulfillment details, and accessible customer support.
Last Updated: August 19, 2026
Olivaren at a Glance
Important information about our store, fulfillment process, return terms, and customer support.
| Store | Olivaren |
|---|---|
| Owner | DAVID ALAN BIER |
| Website | olivaren.com |
| Shipping Area | United States Only |
| Shipping Fee | $6.99 Per Order |
| Return Window | 30 Days |
| Return Shipping | Free |
| Customer Support | Mon–Sat · 8 AM–7 PM ET |
Our Story
A Clearer Way to Shop for Jewelry Online
Olivaren was created with a simple principle: customers should be able to understand what they are purchasing, what they will pay, how their order will be delivered, and what options are available if something does not work out.
Online shopping should not require customers to search through multiple pages to understand basic purchasing terms. For that reason, we work to present product details, pricing, shipping information, return conditions, payment options, and customer support information in a straightforward and accessible way.
Our store focuses on jewelry products including bracelets, earrings, necklaces, and rings. Each product listing is intended to provide customers with useful information before checkout so they can make an informed purchase decision.
Who We Are
Olivaren is an online jewelry store operated by DAVID ALAN BIER.
We serve customers through olivaren.com and currently sell and ship exclusively within the United States.
Our role is not limited to displaying products. We also aim to provide customers with clear information about pricing, payment, shipping, returns, refunds, privacy, and customer support throughout the shopping process.
Our Mission
Our mission is to provide a straightforward jewelry shopping experience based on transparency, consistency, and accessible customer support.
We want customers to know the important terms of their purchase before placing an order and to have a clear way to contact us if assistance is needed afterward.
We continuously aim to keep our product and policy information aligned with the actual way our store operates.
What We Stand For
Our approach to online retail is built around several practical principles that guide how information is presented on olivaren.com.
- Clear Product Information: We aim to provide useful product names, descriptions, images, pricing, and available options before purchase.
- Transparent Pricing: Product prices, shipping charges, applicable taxes, and the final payable total are presented during checkout.
- Defined Fulfillment Information: Our handling time, transit estimates, shipping area, carriers, and shipping fee are clearly disclosed.
- Accessible Customer Support: Customers can contact our support team using our domain-based email address during published support hours.
- Clear Return Terms: Our return window, return shipping cost, refund timing, and restocking fee are published before customers need to request a return.
- Responsible Data Handling: Customer information is used for legitimate purposes such as order processing, shipping, support, returns, security, and compliance.
Our Jewelry
Olivaren specializes in jewelry for personal wear, gifting, and everyday accessorizing. Current availability and product specifications are shown on individual product pages.
- Bracelets: Bracelet styles offered according to the current product collection.
- Earrings: Earring designs and available options displayed on our product pages.
- Necklaces: Necklace styles for personal wear, accessorizing, and gifting.
- Rings: Ring designs offered according to the available product listings.
How We Present Our Products
We make reasonable efforts to present products clearly and accurately so customers can review relevant information before completing checkout.
- Product Descriptions: Product pages may include names, descriptions, available variations, measurements, and materials where available.
- Product Photography: Images are intended to provide a clear visual representation of the product being offered.
- Visible Pricing: Current product pricing and available options are displayed before customers proceed with payment.
- Product Issue Support: Damaged, defective, incorrect, or materially misdescribed products can be reported to our support team.
Your Shopping Experience
We aim to keep the path from product discovery to delivery simple and understandable.
- Browse: Review product descriptions, photographs, pricing, and available options.
- Review Checkout: Confirm your products, shipping information, applicable taxes, shipping charge, and final total.
- Order Processing: Eligible orders are prepared according to our published handling schedule.
- Delivery & Support: Orders are transferred to an applicable carrier, and our support team is available if assistance is needed.
Shipping Within the United States
Olivaren currently accepts and fulfills orders for delivery within the United States only. International shipping is not available at this time.
| Shipping Area | United States only |
|---|---|
| International Shipping | Not available |
| Order Cut-Off Time | 5:00 PM Eastern Time (ET) |
| Handling Time | 1–2 business days |
| Handling Days | Monday–Friday |
| Transit Time | 2–5 business days |
| Transit Days | Monday–Friday |
| Estimated Total Delivery Time | Approximately 3–7 business days |
| Standard Shipping Fee | $6.99 per order |
| Shipping Carriers | USPS, UPS, or FedEx |
Some packages may arrive sooner than the estimated delivery window.
Returns & Refunds
Eligible products may be returned within 30 days from the date of delivery.
We aim to make the approved return process straightforward and clearly communicated.
- 30-Day Return Window: Eligible returns may be requested within 30 days from delivery.
- Free Approved Return Shipping: A prepaid return label is sent by email after an eligible return is accepted.
- No Restocking or Storage Fee: Restocking fee: $0 · Storage fee: $0.
- Refund Processing: Approved refunds are processed within 7 business days after the returned item is received, inspected, and approved.
Return Address
Customers should obtain return approval and follow the return instructions sent by our support team before mailing a product.
Olivaren
56 Long Lots Rd
Westport, CT 06880-3831
United States
For return assistance, email: support@olivaren.com
Support is available Monday through Saturday, from 8:00 AM to 7:00 PM Eastern Time.
Payment Options
Customers can select from eligible payment methods displayed during checkout. Payment availability may depend on the customer's device, browser, account, card issuer, payment provider, and checkout environment.
Credit Card
We accept major Credit Cards for secure and direct checkout transactions.
Privacy & Security
Customer information may be used for legitimate operational purposes including processing orders, payments, shipping, returns, refunds, customer service, fraud prevention, and website security.
We do not ask customers to send full credit card numbers, card security codes, passwords, or one-time authentication codes through ordinary customer-support email.
Additional information is available in our Privacy Policy.
Cookies & Website Technologies
Olivaren.com may use cookies and similar technologies for functions such as shopping cart operation, checkout, website security, preferences, analytics, and permitted measurement.
Additional information regarding cookies and available choices can be found in our Cookie Policy.
Customer Support
We want customers to have a clear way to contact us before or after a purchase.
- Order Assistance: Questions regarding order status, changes, cancellations, or order information.
- Shipping Assistance: Help with shipping information, tracking, delays, or delivery-related concerns.
- Returns & Refunds: Assistance with return eligibility, prepaid labels, returned products, and refunds.
- Product Issues: Support for damaged, defective, incorrect, or otherwise problematic orders.
Our Business Information
We make our business and customer-support information publicly available so customers can identify who operates Olivaren and how to contact us.
| Store | Olivaren |
|---|---|
| Owner | DAVID ALAN BIER |
| Website | olivaren.com |
| support@olivaren.com | |
| Business Address | 56 Long Lots Rd, Westport, CT 06880-3831, United States |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET) |
We're Here to Help
Questions About Olivaren?
If you have questions about a product, an order, payment, shipping, tracking, returns, refunds, cancellations, or another customer-service matter, contact our support team directly.
Email: support@olivaren.com
Monday–Saturday · 8:00 AM–7:00 PM Eastern Time (ET)