Intellectual Property Claim

At Olivaren, we respect the intellectual property rights of others and expect content associated with olivaren.com to comply with applicable copyright, trademark, and other intellectual property laws.

This Intellectual Property Claim Policy explains how a rights owner or authorized representative may report content that they believe infringes their intellectual property rights.

Summary

Store	Olivaren
Website	olivaren.com
Covered Claims	Copyright, trademark, and other intellectual property concerns
Who May Submit a Claim	The rights owner or an authorized representative
Required Information	Identification of the protected work or right, identification of the allegedly infringing material, contact information, and a good-faith statement
Submission Email	support@olivaren.com
Business Address	56 Long Lots Rd, Westport, CT 06880-3831, United States
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM ET
False or Misleading Claims	May be rejected and may result in legal responsibility where applicable

1. Our Commitment to Intellectual Property Rights

Olivaren respects valid intellectual property rights, including rights relating to:

• Copyright
• Trademarks
• Trade names
• Logos
• Original photographs
• Original written content
• Product artwork
• Graphic designs
• Other legally protected creative or commercial materials

We do not knowingly intend to publish or use material that unlawfully infringes valid third-party intellectual property rights.

2. Scope of This Policy

This policy applies to intellectual property concerns involving content appearing on or associated with olivaren.com, including where applicable:

• Product photographs
• Product descriptions
• Website text
• Graphics
• Logos
• Brand names
• Promotional images
• Design elements
• User-submitted material
• Other website content

This policy does not determine ownership merely because a complaint is submitted. Each claim is reviewed based on the information and supporting evidence provided.

3. Who May Submit a Claim

An intellectual property complaint should be submitted by:

• The owner of the intellectual property right, or
• A person or organization legally authorized to act on behalf of the rights owner

If you are submitting a complaint as an authorized representative, please identify the rights owner and explain your authority to act on their behalf.

4. Copyright Claims

A copyright claim may concern unauthorized use of protected material such as photographs, product images, written text, artwork, graphics, original website content, and other copyright-protected creative works.

To help us evaluate the claim, please clearly identify both the original protected work and the material on olivaren.com that you believe infringes it.

5. Trademark Claims

A trademark claim may concern unauthorized or misleading use of registered trademarks, unregistered marks protected by applicable law, brand names, logos, trade dress, or other source-identifying commercial signs.

Please identify the trademark and provide enough information for us to understand the basis of the claimed rights. Where applicable, supporting information may include trademark registration number, registration jurisdiction, rights owner's name, official registration record, and evidence of prior use or ownership.

6. Information Required in a Claim

To submit an intellectual property complaint, please provide the following information:

• Your full legal name
• Your company or organization name, if applicable
• Your email address
• Your telephone number, if available
• The name of the intellectual property owner
• A description of the intellectual property right involved
• Identification of the original protected work, trademark, or other right
• The specific URL or location on olivaren.com containing the allegedly infringing material
• A clear explanation of why you believe the material infringes your rights
• Supporting documentation where appropriate
• A statement that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or applicable law
• A statement that the information in your notice is accurate
• Confirmation that you are the rights owner or are authorized to act on behalf of the rights owner
• Your electronic or physical signature

Providing complete information helps us identify and review the disputed material efficiently.

7. How to Submit an Intellectual Property Claim

Claims may be submitted by email to: support@olivaren.com

Please use a clear subject line such as: Intellectual Property Claim – [Rights Owner / Brand Name]

You may also identify the relevant website material by providing the exact product page or content URL.

8. Business Contact Information

Store: Olivaren
Website: olivaren.com
Address: 56 Long Lots Rd, Westport, CT 06880-3831, United States
Email: support@olivaren.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

9. Supporting Documentation

Depending on the type of claim, useful supporting documentation may include copyright registration information, trademark registration certificates, official government registration records, original publication records, dated photographs, original design files, licensing agreements, authorization letters, proof of ownership, and evidence showing the allegedly infringing use. Please do not send unnecessary confidential or sensitive information.

10. Identification of the Allegedly Infringing Material

A claim should identify the disputed content precisely. Whenever possible, include the exact URL, product name, product page, image location, screenshot, and a description of the disputed material. General statements without identifying specific material may prevent proper investigation.

11. Good-Faith Requirement

Claims must be submitted in good faith. The claimant should have a reasonable basis to believe that they own the relevant intellectual property right (or are authorized to represent the owner) and that the challenged use is not authorized by the owner, an authorized licensee, or applicable law. Submitting knowingly false, misleading, or materially incomplete claims may have legal consequences.

12. Review of a Claim

After receiving a sufficiently complete claim, Olivaren may review the information provided, ownership documentation, disputed website content, relevant licenses or permissions, product supplier information, and applicable legal considerations. A complaint does not automatically establish infringement.

13. Possible Actions

Depending on the circumstances, Olivaren may request additional information, temporarily restrict access, remove disputed content, correct product information, replace an image, update website content, reject unsupported claims, contact relevant service providers, or restore content where appropriate.

14. Requests for Additional Information

If a complaint does not contain enough information for a meaningful review, we may request proof of ownership, proof of authorization, registration information, exact URLs, or additional explanation. Failure to provide sufficient information may prevent processing.

15. Trademark Ownership Does Not Automatically Prohibit All Uses

Trademark law does not necessarily prohibit every use of a trademarked word, logo, or brand name. Certain uses may be lawful depending on context, including descriptive, referential, comparative, licensed, or other legally permitted uses.

16. Copyright Ownership Does Not Automatically Prohibit All Uses

Similarly, copyright protection does not necessarily prohibit every use of copyrighted material. Applicable law may permit certain uses depending on circumstances.

17. Counter-Information or Response

If content is removed or restricted following a complaint, the responsible party may be given an opportunity to provide evidence of ownership, authorization, licensing documentation, or a legal explanation supporting the use.

18. Repeat or Serious Infringement

Where appropriate and legally justified, repeated or serious infringement may result in removal of content, removal of product listings, restriction of supplier content, or termination of business relationships.

19. Supplier and Third-Party Content

If a claim concerns third-party-supplied content, Olivaren may contact the relevant provider for ownership, licensing, or authorization records.

20. False or Abusive Claims

Olivaren may reject complaints that appear to be knowingly false, fraudulent, abusive, intended to harass, unsupported, or materially misleading. Claimants may be responsible for damages resulting from intentional misrepresentation.

21. Personal Information in Claims

Information submitted in connection with a complaint is used to review the complaint, verify ownership, contact the claimant, respond to legal requests, maintain records, and prevent abuse in accordance with our Privacy Policy.

22. Disclosure of Claim Information

Where reasonably necessary to resolve a complaint, information may be shared with the responsible party, legal advisers, service providers, suppliers, or authorities where legally required.

23. Confidential Information

Do not submit confidential business information, passwords, financial credentials, or unrelated sensitive personal information unless genuinely necessary.

24. No Legal Advice

This policy explains Olivaren's complaint process and does not constitute legal advice, a legal opinion, or a guarantee that a complaint will succeed.

25. Product Authenticity Concerns

If your concern relates to alleged counterfeit goods, unauthorized branding, or misleading product identification, clearly state this in your complaint along with brand info, ownership evidence, exact URL, and supporting evidence.

26. Claims About Product Images

If you believe a product photograph belongs to you, provide the original image, evidence of creation/publication, URL, and ownership or licensing documentation.

27. Claims About Written Content

If written content has been copied, identify the original text, source, publication date, corresponding URL on olivaren.com, and ownership evidence.

28. Claims About Logos or Brand Names

For claims involving a logo or brand name, provide the trademark/brand name, rights owner's name, registration details, geographic scope, exact URL, and explanation of infringement.

29. Processing Time

We review complaints as reasonably practicable based on completeness, complexity, supporting evidence, and nature of the alleged infringement.

30. No Automatic Product Removal

Submission of a complaint does not automatically require immediate permanent removal. We evaluate the claim, evidence, and licenses first, though we may restrict or remove content sooner when circumstances justify it.

31. Reservation of Rights

Olivaren reserves the right to evaluate complaints individually, request documentation, decline unsupported claims, remove/modify content, and take necessary action to comply with applicable law.

32. Relationship With the DMCA Policy

Copyright complaints falling within the scope of the Digital Millennium Copyright Act may also be handled under our separate DMCA Policy.

33. Relationship With Other Policies

This policy should be read together with our Terms of Service, Privacy Policy, Disclaimer, DMCA Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy.

34. Changes to This Policy

Olivaren may update this policy to reflect changes in website operations, complaint procedures, or legal obligations. The current version will be published on olivaren.com with an updated effective date.

35. Contact Information

For intellectual property complaints or questions regarding this policy, contact:

Store: Olivaren
Website: olivaren.com
Address: 56 Long Lots Rd, Westport, CT 06880-3831, United States
Email: support@olivaren.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

When submitting a claim, please use a clear subject line such as: Intellectual Property Claim – [Rights Owner / Brand Name]