Payment Methods

At Olivaren, we provide secure and transparent payment options for purchases made through olivaren.com.

This Payment Methods Policy explains the payment methods we accept, how charges are processed, how taxes and shipping fees are displayed, what happens when a payment is declined or canceled, and how refunds are returned.

Summary

Store	Olivaren
Website	olivaren.com
Currency	U.S. Dollars (USD)
Payment Methods	Credit Card and PayPal
Standard Shipping Fee	$6.99 per order
Shipping Fee Tax	No tax is charged on the $6.99 shipping fee
Product Taxes	Calculated and displayed at checkout when applicable
Hidden Fees	None
Refund Method	Original payment method
Refund Processing	Within 7 business days after an eligible return is received, inspected, and approved
Customer Support	support@olivaren.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM ET

1. Accepted Payment Methods

Olivaren currently accepts secure payments through Credit Card and PayPal for eligible purchases made through olivaren.com.

Payment availability may depend on the customer's device, account, browser, payment provider, and checkout configuration.

2. Payment Currency

All prices and payments on olivaren.com are processed in United States Dollars (USD).

Unless clearly stated otherwise, all product prices, shipping charges, refunds, and other transaction amounts are shown in U.S. dollars.

If your bank or payment provider uses a different currency, it may perform its own currency conversion and may apply its own exchange rate or fees. Any currency conversion fees imposed independently by your bank, card issuer, or payment provider are not charged by Olivaren.

3. Product Prices

The product price displayed on olivaren.com applies to the item before any applicable taxes, shipping charges, discounts, or promotional adjustments.

Customers can review the applicable charges during checkout before submitting payment. We do not intentionally add undisclosed charges after the customer confirms the transaction.

4. Shipping Charges

Olivaren charges a flat $6.99 standard shipping fee per order for eligible orders shipped within the United States.

The shipping fee is disclosed before the customer completes checkout and does not change based on product category, number of eligible items, order value, or supported U.S. delivery location. No tax is charged on the $6.99 shipping fee.

5. Taxes

Applicable product taxes, when required, are calculated during checkout based on relevant transaction information such as shipping destination, product type, and applicable state or local tax rules.

Any applicable product tax will be displayed before payment is submitted, allowing customers to review the final payable amount before completing the order.

6. Final Order Total

Before you submit payment, checkout will display the applicable transaction total, which may include the product price, quantity, applicable discounts, product taxes, and the standard shipping fee.

Example: If a customer purchases a necklace priced at $50.00, the checkout may show product price, standard shipping, shipping tax ($0.00), and any applicable product tax, culminating in a final total displayed before payment confirmation.

7. Card Payment Authorization

When a customer submits a payment, the payment provider may request authorization from the issuing bank or processor, verifying card validity, available funds, billing information, and security signals. A payment is not guaranteed to be approved simply because valid payment information was entered.

8. Payment Processing

Payment transactions may be processed through third-party payment service providers supporting olivaren.com to authorize, confirm, detect fraud, complete transactions, and process eligible refunds securely.

9. Payment Security

Customers should enter payment information only through the designated secure checkout interface on olivaren.com.

For your protection, do not send full credit card numbers, security codes, banking passwords, or authentication codes through ordinary email.

10. PayPal

Where available, customers may select PayPal during checkout. Customers may be redirected or prompted to authenticate with PayPal before completing payment. The payment must be successfully authorized by PayPal before the transaction can be completed.

11. Declined Payments

A payment may be declined due to insufficient funds, credit limits, incorrect billing details, expired cards, security code errors, bank restrictions, or fraud-prevention controls. If declined, verify your information or contact your financial institution.

12. Failed Payments

An order is not considered successfully paid if payment authorization fails. If a transaction does not complete, you may be asked to retry payment or use another accepted payment method.

13. Duplicate Charges

If you believe you were charged more than once for the same order, contact support@olivaren.com with your name, order number, transaction date, amount, and payment method used.

14. Pending Charges and Authorization Holds

A bank or payment provider may display a temporary pending authorization during or after checkout. Olivaren does not control how long a financial institution holds or releases a pending authorization.

15. Order Acceptance

Receiving a payment authorization or order confirmation does not necessarily mean an order has completed fulfillment. Orders are reviewed for product availability, shipping information, payment verification, and fraud prevention.

16. Fraud Prevention

We may use reasonable fraud-prevention procedures to protect customers and payment systems. Orders exhibiting suspicious transaction behavior or unauthorized payment activity may be reviewed, delayed, or canceled.

17. Billing Information

Customers are responsible for entering accurate billing information during checkout that matches the details associated with their selected payment method.

18. Price Changes

Prices may change on olivaren.com from time to time, but the price accepted during checkout generally applies to the completed purchase.

19. Discount Codes and Promotions

Promotional codes or discounts must be entered according to the terms of the applicable promotion and will be shown during checkout before payment submission.

20. No Hidden Payment Fees

Olivaren does not intentionally impose undisclosed payment-processing charges at checkout. Any fee charged independently by a bank, card issuer, or payment provider is outside our direct control.

21. Order Changes and Payment Adjustments

If an approved order change affects the price before fulfillment, higher order values may require additional payment, while lower values may result in a refund of the applicable difference to the original payment method.

22. Canceled Orders

If an order is successfully canceled before shipment, the applicable payment will be refunded to the original payment method without any cancellation fee.

23. Refund Method

Approved refunds are generally issued to the original payment method used for the purchase (such as Credit Card or PayPal).

24. Refund Processing Time

For an eligible return, Olivaren processes the refund within 7 business days after the returned product is received, inspected, and approved. Additional processing time may be required by your bank or payment provider.

25. Return-Related Charges

Approved return shipping is free with a prepaid return label, and the restocking fee is $0. Outbound shipping charges are generally non-refundable for ordinary customer-initiated returns.

26. Damaged, Defective, or Incorrect Products

If an order arrives damaged, defective, or incorrect, contact support@olivaren.com. Approved returns caused by our error do not incur return shipping or restocking fees.

27. Chargebacks and Payment Disputes

If you believe there is an error with a transaction, please contact us first so we can review the records. Customers retain all rights available through their payment provider or applicable law.

28. Unauthorized Transactions

If you believe a payment was made without your authorization, promptly contact your bank and notify support@olivaren.com.

29. Payment Information and Privacy

Payment-related personal information is handled in accordance with our Privacy Policy for transaction processing, fraud prevention, and legal compliance.

30. Electronic Receipts and Confirmations

Customers should provide a valid email address during checkout to receive order confirmations, payment receipts, cancellation notices, and refund notifications.

31. Technical Payment Errors

If a technical error occurs during checkout, avoid repeatedly submitting payment; instead, check your email for confirmation or contact support@olivaren.com to prevent duplicate orders.

32. Payment Provider Availability

Payment method availability may vary based on your device, browser, checkout environment, and location.

33. Relationship With Other Policies

This Payment Policy works alongside our other store policies to ensure a transparent shopping experience.

34. Changes to This Payment Policy

Olivaren may update this policy when payment options, checkout procedures, or legal requirements change. The current version will be published on olivaren.com.

35. Contact Information

For questions about payments, charges, refunds, or transaction issues, contact:

Store: Olivaren
Website: olivaren.com
Address: 56 Long Lots Rd, Westport, CT 06880-3831, United States
Email: support@olivaren.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)